Oversight & compliance
Dashboards, outstanding records, review and sign-off.
Decide the requests your team sends from the rota: leave, shift swaps and give-aways, and claims on open shifts.
Plan who works when at a home, set repeating patterns, copy a week forward, and publish the dates your team should see.
Record what people actually worked against the rota, turn on-call call-outs into claims, and approve or reject extra-hours claims.
Reading the controlled drugs register, checking balances, counting stock, and recording medicine going out of the home.
Check the tin or a card against what ARC expects, sign off entries and checks, and close off a discrepancy.
Record a staff member's DBS check and their training, and read the renewal status ARC works out from the dates.
One feed of the deadlines and open duties this home is carrying, computed live from the records themselves.
Sign off a young person's journal once the team has submitted it, send it back for changes, undo a sign-off, and what to do when ARC won't let you.
Record the home's safety certificates and checks, see which are expiring, and how ARC raises the renewal job for you.
Count sharps, cutlery and keys against a list of what the home should hold, record checks like fridge temperatures, and close off a count that comes up short.
Where staff records live, who can see them, and why they never appear on an operational or child screen.
Plan who covers out-of-hours, what the person on-call can actually see in a home they don't work in, and how they record what they handled.
What raises a medication error, how a manager or deputy closes one, and who can close the ones you cannot.
Work out what each person is owed for a pay period from confirmed hours and approved claims, check every line, finalise it, and download a CSV for finance.
How a manager sends a record back for changes or takes a sign-off back, and what the member of staff sees and does next.
Getting staff training in place, setting the missed-dose window, and making ARC your home's legal medication record.
The wizard that builds a new starter's employment record — and the reason an incomplete one keeps them out of every home.
A plain-English list of who did what in the home, open to everyone who works there: how to read it and what it covers.
One page about the building rather than a child: its certificates, its registers, what it holds, and the jobs about the house.
What ARC puts in front of a home manager each day: the tiles, the Needs attention queue, and what the senior dashboard adds.
A read-only grid of DBS validity and training currency across the whole team — the one HR view a home manager can open.
How to read the full history of a record — who changed what, and when — and why nothing you record is ever overwritten.
Summarise a young person's week for the social worker or placing authority, and get it signed off before it goes out.