Every action connects
back to the young person.
Most care systems are a set of modules that happen to share a database. You file things in, and at inspection you pull them back out. Arc inverts that. Every feature is an input to a growing profile of a young person.
One live profile per young person. The spine of everything.
Not a folder of documents. A structured, connected picture that holds the thread: this log evidences that goal, in that plan, written because of that incident, which triggered that concern.
One live profile per young person
Daily events, journals, incidents, safeguarding concerns, care plans, behaviour plans, keywork conversations, contact, health, education and tasks all connect to a single record.
The timeline
The chronological spine. Everything recorded about a young person, in order, from placement start onward. Scroll back through a year and see how a young person actually got here.
The overview: a shift briefing
Opens with what you need before you walk into the room: important health information, the current risks and the agreed approach, what's scheduled today, and what's just happened.
Areas, not tabs
Overview, timeline, plans, care/health/education, safeguarding, daily life. Each area's records are one click away without burying the record itself.
A record that accumulates
A young person three months into a placement has a materially richer record than on day one: attendance patterns, what settles them, who they ask for, what has worked and what has not.
A record that leaves with them
Retention is set to a statutory basis per record type. Nothing is hard-deleted, and a subject access request compiles every record held into one audited export bundle.
Three places the record does the heavy lifting.
Daily work, when something goes wrong, and what the record makes possible at review and inspection.
Daily recording & handover
Structured logs, self-compiling journals, keywork, contact and shift handovers. Written once, in the moment.
Daily logs · Journals · Handovers · Keywork
Explore →Safeguarding & incidents
Nearly forty incident types, missing episodes, physical interventions and a role-restricted safeguarding workspace.
Incidents · Missing episodes · Reg 40 signals
Explore →Regulation 44, 45 & inspection
Independent visit records, quality of care reports and an access-controlled portal for inspectors.
Reg 44 · Reg 45 · Ofsted portal
Explore →Plans the daily record actually evidences.
Goals link to the logs that evidence them, so progress is visible from real activity rather than asserted at review time.
Plans
Care, placement, pathway, health care, education (PEP), positive behaviour support, and risk. Goals link to the daily logs that evidence them.
Read-and-confirm
Every staff member confirms they have read each published plan version. A new version reopens the confirmation, and someone joining later is still asked.
Risk assessments
Linked to plans, with agreed decisions and per-staff acknowledgement. You know who has actually read the risks, not who was emailed them.
Health care plan
Allergies, conditions, registrations, immunisations, and statutory IHA and RHA dates. Allergies surface prominently where they cannot be missed.
Education support plan (PEP)
School placement, attendance, SEN status, exclusions, designated teacher and Virtual School links. Weekend and holiday logs are marked so a run of "no school" does not read as missed education.
Statutory care planning
Local-authority-held plans and LAC and IRO review timescales, with due and overdue surfacing.
Safer recruitment, held to the same standard.
The people around the young person are recorded as rigorously as the young person's own record, and kept firmly separate from it.
Staff profiles
The full Schedule 2 record: identity, employment history with gaps explained, references, right to work, DBS with Update Service tracking, and declarations.
Onboarding wizard
Safer-recruitment evidence must be on file before that person can work in the system, and outstanding items are listed plainly.
Training & competency matrix
Mandatory training with renewal dates, and a staff-by-competency grid showing gaps at a glance.
Supervisions & appraisals
Kept firmly separate from young-person records, behind the HR access scope.
Role-based access
Staff, senior, manager, safeguarding lead, HR and company admin each get a surface built for their job. Safeguarding and HR never appear on operational screens.
Multi-home
One company, many homes, with per-home membership and roles.
A draft for a person to check. Never the record itself.
Ask for a summary of a journal day or an incident and get an advisory draft in seconds. Identifying details are stripped before anything reaches the model, inference runs UK-only, and every call is audited.
In a market where "AI" usually means "we sent your young people's data somewhere," that distinction is the point.
De-identified · UK-only inference · audited
See the record grow in your home.
Request a demo before 1 January 2027 and your first home is free for a year.
Request a demo