Setting up your company

Homes, people, roles, designations and company-wide rules.

Add a home Company admins only

Create a home, set its registered bed count, and understand why a new home may start as a draft.
Add a young person Company admins only

Create a child record against a home and open their placement. Done by a company admin.
Archive a young person Company admins only

Close a record when a placement ends. Nothing is deleted — and you cannot undo it yourself.
Assign a rule set to homes Company admins only

Put a rule set to work at particular homes — and the one thing this screen cannot do.
Assign people to homes Company admins only

Give someone a home membership and a role at that home — the thing that decides what they can do there.
Company analytics Managers and company admins

Monthly counts of incidents, restraint, missing episodes and complaints across every home you run.
Compliance rule sets Company admins only

A rule set is your company's definition of a complete record. What it holds, how rules are written, and when ARC checks them.
Designate a DSL Company admins only

The designation is what opens safeguarding records. It is per home, and only a company admin can assign it.
Getting set up and paying Company admins only

How a new company goes live: set up, agree the terms, then add a card. The first two weeks are free. For the company admin setting ARC up.
Incident types and extra fields Company admins only

Add your own questions to any incident type, and create your own incident types.
Invite staff and choose a role Company admins only

Send an email invite, and understand what the role you pick actually grants.
Manage billing Company admins only

Your card, invoices and next payment, how to change the card, what a failed payment does, and how to come back after cancelling.
Manage users Company admins only

Who is in your company, how to add someone, and why the role on this screen is not the role that matters.
Move a young person to another home Company admins only

Changing the home is a formal placement change: the old placement is ended and a new one opened. Records stay where they were written.
The Prepare plan Company admins only

A £29 a month plan for a home that is not registered with Ofsted yet. What is locked, how to move to the Full plan, and what happens after 12 months.
Pricing and what you're billed for Company admins only

ARC bills per home, at a price set by the home's registered bed count. What that means for your invoice.
Logs and required logs Company admins only

Create and edit every log your staff record, choose which are required and how often, and say who can record, read and hear about them.
Set up pay settings and staff pay rates Company admins only

Choose which kinds of pay your organisation uses and the pay period, then set each person's rates.
Set up shifts and rota settings Company admins only

Define the shifts your homes work to, give a home its own handover times, and choose who sees the rota and who approves swaps.
Set up your company with the setup wizard Company admins only

The question-by-question setup a new company admin walks before paying: company, homes, staff, children, terms and the first payment.
Your company logo Company admins only

Upload a logo and it appears on every PDF ARC exports. What the file needs to be, and why SVG won't work.