Getting started
Signing in, finding your way around, and your first shift on ARC.
Turning the invitation email into an ARC account, and what to do if the link has expired.
Why ARC holds you at your profile before letting you into a home, and which parts only your employer can finish.
What sits where in the sidebar, and why some sections don't appear for you.
One search box across children, incidents, concerns, plans and notifications — showing only what you already have access to.
What ARC tells you about, where it appears, and why it is never the only way something reaches you.
ARC has no password. You enter your email, we send a 6-digit code, and you're in.
If you work across more than one home, how to move between them — and why one might be missing from the list.
The mobile surface, what it covers, and how to dictate a note instead of typing it.
ARC has no single 'role'. Four separate things decide what you can reach — which is why two people with the same job title can see different screens.
Where to read what has changed in each release, and why some people are shown it when they sign in and others see a marker.