How ARC compares to the software children's homes already use

Comparing care software is hard because almost nobody publishes the whole bill. These pages set out what each system costs all in, what it does with the record, and how it handles Regulation 44 and 45 — using the same rows every time, so nothing is picked to flatter us.

Every claim about another supplier is quoted from their own public material and linked to the page it came from. Where a vendor doesn't publish something, we say that instead of guessing, and we re-check every page at least every 6 months.

Side by side

ARC compared

Before you compare

What to check in any children's home software

The same six questions, whichever residential children's home software you are looking at — ARC included.

The whole bill

Per-home or per-bed price, per-user charges, setup, migration, training and the minimum term, in writing.

One record per child

Whether a log, an incident and a care plan goal link to each other, or live in separate places.

Recording on shift

Whether staff can record a moment as it happens, without returning to the office.

Safeguarding access

Whether safeguarding information is restricted by role, and who can see a concern about a colleague.

Regulation 44 and 45

Whether the reports are compiled from the record, or written again from scratch each month.

Leaving

What export you get when you leave, in what format, and whether it covers every record you are required to keep.

Questions

Choosing children's home software.

Which children's home software is best?

There is no single best system; it depends on the size of the home, how confident the staff are with computers and what the registered manager needs to see. Shortlist two or three, ask each for an account with realistic data in it, and have your least confident member of staff record a shift on each before deciding.

How do I compare the cost of children's home software?

Ask for the whole bill in writing: the per-home or per-bed price, any per-user charges, setup and migration fees, training, the minimum contract term and what happens to your data when you leave. Many suppliers do not publish prices, so the only fair comparison is a written quote against the same list.

What should residential children's home software cover?

At minimum: daily recording, handovers, incidents and physical interventions, missing episodes, safeguarding with role-restricted access, care and placement plans, Regulation 40 notifications, and Regulation 44 and 45 reporting under the Children's Homes (England) Regulations 2015.

Can we change supplier without losing records?

Yes, if you plan it. Ask your current supplier for a full export before you give notice, keep it stored for the Regulation 36 retention period, and start the new system from a chosen date rather than re-keying the archive.

How we write these

Comparison pages written by the company that wins them are worth very little. So we hold ourselves to a rule: no cell about another supplier goes live without a link to the page it came from, a quote from that page, and the date we checked it. If we can't source it, the cell says "not published" and you can go and ask them.

Every page also has a section on where the other supplier is the better choice, because on several of these rows they are. If you spot something out of date or wrong, email hello@arccare.co.uk and we'll fix it.

See ARC in your home.

See ARC against whichever system you are weighing it up with.

No spam. We'll only use this to arrange your demo.