Incidents & safeguarding

Raising a concern about a member of staff: what it locks down automatically, the LADO referral clock, and how it closes.

Ending a concern properly: the outcome and summary ARC insists on, and what closing does and doesn't do.

Recording a Regulation 39 complaint or representation: who raised it, how it was handled, the outcome, and whether the young person was told.

The tighter visibility setting on a safeguarding concern or document — who it hides it from, and what it can't be undone.

The conversations held after an incident — with the young person and with the staff involved — and the actions that come out of them.

Attach the day's entries to the incident they belong to, so the record reads as a sequence rather than a fragment.

Signing off an incident: the required-sections checklist, what blocks it, and what your review records.

Recording a young person going missing or absent without permission — the type to choose, what the episode record holds, and what has to follow.

How to raise a concern, and exactly who will and won't be able to see it.

Recording a restraint from inside its incident: where, who used it, what was used, how effective it was, the young person's view, and the manager's sign-off.

ARC records the notifiable event and compiles the detail. You submit it to Ofsted through Ofsted's own channel.

Choosing the right type, what each one triggers, and the lifecycle an incident moves through.

Logging a referral to the local authority, LADO, police or Ofsted against a concern — and why ARC is only ever the record of it.

The interview offered after a young person returns from being missing — the 72-hour window, and what to record.

The advisory summary on an incident: what it is drawn from, what is stripped before it is generated, and why it is never the record.

What happens to an incident after you create it — the running log, the statuses, and the manager review that runs alongside them.

Who has opened a young person's safeguarding file, and when. Visible to the DSL and to nobody else.

The register of every safeguarding concern in a home, open first, for its designated safeguarding leads.

What opens when someone with the safeguarding lead role signs in, and what a designated lead sees on it: new concerns, concerns with no incident, open safeguarding incidents and the last 30 days.