A reward is a single positive event — something earned or given that lines up with a young person's behaviour plan or incentive scheme. It's the counterpart to a sanction, and it is worth recording as carefully.

Record one

Open the young person's record, then Rewards under Daily life & records, and choose Record reward.

Two fields are required:

Date and time — defaults to now
What was given or earned — for example, extra screen time, a trip out, a praise certificate

Then, all optional but all worth filling in:

Field	What it's for
Reason / alignment with behaviour plan	Which behaviour or goal this reinforces
Child's view	How they responded, in their own words where you can
Follow-up	Anything agreed, or next steps

Child's view is the field an inspector looks for. It's shown apart from the staff narrative on the record so it can't be mistaken for your words.

Logged, then Reviewed

A saved reward reads Logged. When a manager signs it off it becomes Reviewed with a Signed off badge and their name.

A signed-off record is signed off once. A second attempt is refused with "This reward has already been signed off."

A manager can also send a record that is awaiting sign-off back to a named member of staff for changes, or undo a sign-off if something was missed. See Send a record back for changes, or undo a sign-off.

Editing

Update reopens the form, and only the fields you change are sent — so adding the young person's view a day later leaves the original description and reason exactly as they were.

Rewards and points are separate

Recording a reward does not move a points balance, and spending points does not create a reward. If your home runs an incentive scheme, log the points on Incentives as well.