I can't see the rota, or I can only see my own shifts
What you're seeing. The rota is empty for the dates you're looking at, or it shows only your own shifts, or only your own homes.
Why it happens. Two reasons. Staff only ever see published shifts, so a rota your manager is still building doesn't appear until it is published. And your organisation chooses how much of the rota staff see: the whole company, their own homes, or only their own shifts.
How to fix it. If the dates are empty, ask your manager whether that week has been published — see Build and publish the rota. If you see only part of it, that is the organisation's setting, under Who can see the rota — see Set up shifts and rota settings.
Who can fix it. Your manager publishes the rota; a company admin chooses who sees it.
Still stuck? help@arccare.co.uk