Only the rota is showing
Why ARC shows you just the rota when you sign in on your own device, and how to see the young people's records.
Some organisations keep the young people's records to devices they manage, such as the home's laptops. If yours does, and you sign in with Microsoft on a device it doesn't manage (your own laptop or tablet, say), ARC shows only the rota. A line at the top of the page says "You're signed in on a device that isn't managed by your organisation, so only the rota is available."
What you can still do
On the Rota page you can see your shifts, ask for leave, swap a shift, pick up an open shift and claim extra hours, just as you would on a work device. You can also open your Profile and sign out.
Everything else, including the young people's records, journals, incidents, notifications and on-call, stays closed on that device. Opening one of those pages by its address brings you back to the rota.
Seeing the full record
Sign out, then sign in with Microsoft on one of your organisation's devices. If a work device still shows only the rota, it may not be set up as a managed device yet: ask your manager or your organisation's IT admin.
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