Tasks are the things that have to happen but aren't tied to a moment — a call to return, a form to chase, something to prepare for tomorrow.

Create one

Give it a title, and set:

Who it's for. Assign it to someone and they're notified. Leave it unassigned and it sits with the home.
A young person, if it relates to one. It then shows on their record as well as the home's list.
A priority — low, normal, high or urgent.
A due date, if it has one.

You can also link a task to an incident, which keeps the follow-up attached to what caused it.

Work through them

The page is headed Tasks, with counts of how many are open, overdue and due today, and Create a task at the top. Tabs filter by status: All tasks, Open, In progress, Completed and Cancelled. You can also filter by Priority and Child, and Clear filters puts them back.

Tasks are listed in three groups: House tasks (belonging to the home), Personal tasks (assigned to you) and Tasks per child. A house task can be a renewal job ARC raised for a certificate; see Home certificates and renewals. Your dashboard's Your tasks shows the open ones from both.

Overdue and due-today tasks are what the handover surfaces, so a task with a realistic due date does useful work; one without drifts. Tasks assigned to the home's manager are left out of the handover.

Complete one

Mark it complete when it's done. An urgent task asks for a completion note first — a short line on what actually happened.

A completed task cannot be edited. ARC will say so if you try. That's deliberate: a completed task is a record that something was done, and a record you can quietly rewrite afterwards isn't worth much.

If you completed the wrong one, or it turns out it wasn't finished, create a follow-up task. The completed one stays as the account of what was done and when.