Choose which physical intervention holds staff can pick

Switch providers and holds on or off, put them in order, and add your own, so the record form offers only what your homes train in.

Company admins only 3 min read Updated 7 November 2026
WHERE THIS LIVES IN ARC
Sidebar Company Admin Recording & compliance Physical intervention holds

When staff record a physical intervention they choose a Provider and a Technique from a list. That list belongs to your company, and only a company admin can change it. Every home in the company sees the same list.

Change the list

Open Company Admin, then Physical intervention holds. Each provider is a card with its holds underneath.

  • Switch a hold off with its switch. It stops being offered on new records.
  • Switch a provider off to hide it and all of its holds at once.
  • Move a hold or provider with the up and down arrows. The form lists them in this order.
  • Add a hold under a provider, or Add a provider at the top of the page.
  • Rename with the pencil. The pencil only appears for a hold or provider that no record has used, because renaming one that has would change what past records say.

Nothing is deleted. A record made earlier keeps the name of the hold it used, even after you switch that hold off.

Staff can always choose Other (specify) and describe the hold in their own words, whatever you switch on.

If a member of staff has the form open while you switch a hold off, saving shows "That hold is no longer on your company's list". They choose another or use Other (specify).

Each change is recorded in the audit log under Company.

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