Nobody is being asked to acknowledge the risk assessment

Who can fix this: Your manager The child record

What you're seeing. You created a risk assessment but no one has been asked to read it, and it isn't showing as active.

Why it happens. New assessments start as pending review. A manager has to approve one before it becomes active — approval is what activates it. Until then there is nothing to acknowledge, which is deliberate: staff should not be acknowledging an assessment nobody has checked.

How to fix it. Ask a manager to review it. Approval activates it and the acknowledgement requests follow.

Who can fix it. Your manager.


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Still stuck? help@arccare.co.uk