# Supported accommodation software Source: https://arccare.co.uk/supported-accommodation-software Last updated: 2026-10-27 ## What ARC keeps for a supported accommodation service. Laid out the way the Supported Accommodation (England) Regulations 2023 ask for it: by stage, and by premises. ### Before you register #### Register the service, then each premises Service and premises Set up the service with its URN (once you have one), registered service manager and nominated individual. Add each premises with its address, category, the places notified to Ofsted, and whether it is staffed in shifts or visited. #### Policies and the statement of purpose Policies Start from templates for the safeguarding, missing child, behaviour and contingency policies, the workforce plan and the young person's guide. Edit them to fit your service and keep the statement of purpose beside them. #### Location assessment and certificates Each premises An annual location assessment for each premises, due by 31 December, and a compliance calendar for gas, electrical and fire certificates, so a lapse shows before an inspector finds it. ### Once young people move in #### Moving in Regulations 28 and 34 Record the legal status (section 20, care order, interim care order, remand or relevant child) and flags for UASC, age disputed, NTS and NRPF. The admission notice to the host local authority appears as a task, and so does the discharge notice on move-out. The first move-in at a premises starts the 72-hour notice to Ofsted. #### Telling Ofsted about serious events Regulation 27 Incidents and missing episodes record the premises where they happened. ARC prompts a notification on an incident, missing episode, police contact, allegation or child protection enquiry, flags repeated minor incidents, and keeps who was told, when, and what was done. #### Restraint, step by step Regulation 22 The record within 24 hours, the registered service manager speaking to the young person within 48 hours, and confirmation within 5 calendar days, each tracked. Every restraint also raises a Regulation 27 prompt. #### Daily logs and key work against the plan Support plans Staff log what happened and record key work sessions against the goals in each support plan, so the record shows the support that was planned was delivered. #### Turning 18 18 and over On the 18th birthday the young person is flagged 18+ and their record carries on. Tasks that apply only to under 18s stop, and they stay in your place counts and reports. #### Handover and visits Each premises Staffed premises get a shift handover of their own. Visiting premises get a since-your-last-visit summary for each young person. #### Every premises in one view Regulation 32 The registered service manager sees every premises together, with what is due: Regulation 34 notices, location assessments, plan and risk reviews, incidents nobody has reviewed and gaps in key work. The six-monthly quality of support review is built from the same records. #### A rota for each premises Each premises Roster staff to any premises in the service, and see the whole service on one rota to spot gaps. #### Medicines, including self-administration Medicines Record a dose as self-administered and staff checked without it showing as missed. Stock is held at the premises. #### Independence progress and placing-authority reports Independence Track progress in budgeting, cooking, tenancy and travel through key work. A weekly progress report for each placing authority is drafted for the manager to approve before it is sent. ## Children's homes and supported accommodation in one company. If you run both, you do not need two systems or two logins. Each service is labelled by type in one list, and your managers work from one dashboard. - One list of services, each labelled by type - One dashboard and one overdue list - One invoice for the whole company Example monthly invoice - **Fairoak Farm**Children's home, 4–6 beds £199 - **Ashgrove Support**Supported accommodation, 7 places at £25 £175 One invoice£374 a month ## £25 a place, a month. One price for every premises, whatever its category. Count the places you notify to Ofsted and see what you would pay. Places notified to Ofsted 8 places 32040 - **A place is capacity notified to Ofsted**Occupied or empty, it counts as a place. - **A premises is billed from its first move-in**Until then the service pays the minimum of 3 places. Premises that are still pending are free. - **Staff accounts are not a cost**Nobody is counted. Add every member of staff who needs a login. £200 a month for 8 places, paid monthly **£2,000** a year if you pay annually, ten months for twelve ## Not registered with Ofsted yet? SA Prepare is £29 a month. Set up your premises, policies, location assessments and compliance now, and enter your URN when it arrives. [See SA Prepare](https://arccare.co.uk/register-supported-accommodation) £29a month, until you register ## Common questions. ### What is supported accommodation software? Supported accommodation software replaces the spreadsheets and paper files a provider keeps for young people aged 16 and 17 living in registered supported accommodation. ARC records the service, each of its premises and the young people living in them, and prompts the notices the Supported Accommodation (England) Regulations 2023 require. ### Is supported accommodation the same as semi-independent living? Supported accommodation is the current name for what used to be called semi-independent living. Since the Supported Accommodation (England) Regulations 2023, a provider of supported accommodation for looked-after children and care leavers aged 16 and 17 must be registered with Ofsted. ARC is built for those registered services. ### How much does ARC cost for supported accommodation? ARC costs £25 per place per month, or £250 per place per year if you pay annually, with a minimum of 3 places (£75 a month or £750 a year). A place is capacity notified to Ofsted, whether it is occupied or empty. A premises is billed once its first young person moves in, and places at a premises that has not opened yet are not billed. ### What is SA Prepare? SA Prepare is ARC's plan for a service that is applying to register with Ofsted. It costs £29 a month and covers your premises, policy templates, statement of purpose, staff files, location assessments and compliance calendar. Records for young people open when you enter your URN and the service moves to the per-place price. ### Can one ARC account run children's homes and supported accommodation? Yes. A company can hold children's homes and supported accommodation services together. They appear in one list, each labelled by type, with one dashboard, one overdue list and one invoice. ### Does ARC support young people who turn 18? Yes. On the 18th birthday the young person is flagged 18+ and their record continues. Tasks that apply only to regulated provision for under 18s stop, and the young person stays in your place counts and reports. A date of birth is required for every young person in supported accommodation. ## See ARC with your premises. Book a walkthrough and we will set up an example service the way yours is laid out. No spam. We'll only use this to arrange your demo.