# Choose which physical intervention holds staff can pick

Source: https://arccare.co.uk/help/company-setup/physical-intervention-holds
Last updated: 2026-11-07

When staff record a physical intervention they choose a **Provider** and a **Technique** from a list. That list belongs to your company, and only a company admin can change it. Every home in the company sees the same list.

## Change the list

Open **Company Admin**, then **Physical intervention holds**. Each provider is a card with its holds underneath.

- **Switch a hold off** with its switch. It stops being offered on new records.
- **Switch a provider off** to hide it and all of its holds at once.
- **Move a hold or provider** with the up and down arrows. The form lists them in this order.
- **Add a hold** under a provider, or **Add a provider** at the top of the page.
- **Rename** with the pencil. The pencil only appears for a hold or provider that no record has used, because renaming one that has would change what past records say.

Nothing is deleted. A record made earlier keeps the name of the hold it used, even after you switch that hold off.

Staff can always choose **Other (specify)** and describe the hold in their own words, whatever you switch on.

If a member of staff has the form open while you switch a hold off, saving shows "That hold is no longer on your company's list". They choose another or use **Other (specify)**.

Each change is recorded in the audit log under **Company**.